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FAQs: Canvas and Electronic Documents

Canvas is the learning manangement system that Loyola University uses to house course content, distribute course materials, stream course media, and electronically transfer student assignments and forms. 

General Questions | Facilitator QuestionsStudent QuestionsAdjunct Faculty Questions

General Questions

What are the browser and computer requirements for Canvas?

To learn more about the web browsers that are compatible with Canvas please go here.

How do I change my Canvas login password?

Students, facilitators, and adjunct faculty all follow the same steps to change their Canvas login passwords. For a tutorial showing you how to change your password, GO»

I am working on a MAC, and after completing and saving a PDF form, the text fields are blank. What is happening, and how do I fix it?

If you are using the Mac OS Preview application, it's a known problem that Preview gives the user the impression that a PDF form can be filled out and saved, but when such a form is then opened in a PDF viewer that is conforming to the PDF specification, the form fields are blank. The data is there, just not visible to the user. The only way to avoid this problem is to download the form and open it using Adobe Acrobat or the free Adobe Reader to fill out your form.

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Facilitator Questions

Where do I find forms I need to complete for each course, such as the Mid-Course Report, Facilitator Invoice, and Attendance Record?

The forms are located in each Canvas course and can be accessed and downloaded by clicking on the Facilitator Forms link on the course homepage.

How do I submit the forms I need to complete for each course, such as the Mid-Course Report, Facilitator Invoice, and Attendance Record?

You submit these forms in each Canvas class by clicking on the appropriate link (for example “Upload Mid-Course Report, Facilitator Invoice, W-9” or “Upload Attendance Record”) and following the instructions on the screen.

What should I do if I am having a problem with a form, a course in Canvas, or the LIM documents site?

If you have a technology question not answered here, please email it to limtech@loyno.edu

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Student Questions

I uploaded the wrong file to Canvas; what should I do?

Immediately email limtech@loyno.edu to ask the tech to clear the incorrect file so that you can upload the correct one. In your email, include your name ad CWID number, the course name, and the name of the file that needs to be cleared.

How do I access my graded assignments from my adjunct faculty member?

Log into Canvas and click on Grades under the Course navigation menu menu. Watch this video for the specifics GO»

What should I do I if I am having a problem with a form, a course in Canvas, or the LIM documents site?

If you have a technology question not answered here, please email it to limtech@loyno.edu.

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Adjunct Faculty Questions

Where do I find the Course Evaluation form and Feedback to IOR forms?

Download the necessary forms from the LIM documents site. This site requires a username and password; email Jennifer Shimek  jlshimek@loyno.edu if you need the username and password.

How do I get the student papers and forms in order to evaluate them?

To access students' assignments, you may:
1) download all submissions for an assignment. To learn how, read the tutorial here.
2) view assignments or students individually in the Gradebook. To learn how, read a tutorial here.

How do I provide feedback on electronic copies of student assignments?

Use the various features in Word to provide feedback. To learn how, watch this video.

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