Mental Health Resources & Local Services

Emergency Resources

Call 911
- Tell the operator it is a mental health emergency
Go to your nearest emergency room
Metropolitan Human Services District (24/7) Mobile Crisis Support
- Call (504) 826-2675 for Orleans, Plaquemines, & St. Bernard Parishes; Call (504) 832-5123 for Jefferson Parish
- Open 24/7 and anticipate staying open as a resource throughout the pandemic
24-Hour ViaLink Crisis Hotline
- Call 211
National Suicide Prevention Hotline
- Call (800) 273-8255
- Open 24/7 and anticipate staying open as a resource throughout the pandemic

Crisis Text Line
- Text “NAMI” to 741741
SAMHSA Disaster Distress Helpline
- Call (800) 985-5990
- Open 24/7 and will stay open throughout the pandemic
Keeping Calm Through COVID Helpline
- Call (866) 310-7977
- Trained counselors available 24/7

SAMHSA Substance Use Treatment Referral Helpline
- Call (877) 726-4727
- Open 24/7 and anticipate staying open throughout the pandemic
Alcoholics Anonymous (AA) Online Meeting
Narcotics Anonymous (NA) Online Meeting
Al-Anon Family Groups (AFG) and Online Meetings
SMART Recovery
- Free support meetings: self-management and empowerment in recovery
- Online meetings available
Refuge Recovery
- A Buddhist-inspired path to recovery
- Online meetings available
Substance Abuse Hotline
- Call (800) 662-4357

Sexual Trauma Awareness & Response (STAR)
- Call STAR at (504) 407-0711 or the 24/7 Crisis Hotline at (855) 435-7727
New Orleans Family Justice Center (NOFJC): Crisis Help for DV and SA
- Call NOFJC at (504) 592-4005 or the 24/7 Crisis Hotline at (504) 866-9554
- Visit NOFJC for emergency needs or walk-ins at 701 Loyola Ave # 201
Free Forensic Medical Exams for DV and SA
- UMC Hospital
  - Call (504) 702-3000
  - Open 24/7
- Hope Clinic
  - Call (504) 592-4005
  - Open Monday-Friday, 9am-5pm
National Domestic Violence Hotline
- Text “LOVEIS” to 22522
Free Legal Services
- Southeast Lousiana Legal Services

504 Health Net
- Primary care and behavioral health, regardless of insurance or ability to pay
New Orleans Musician’s Clinic
- Comprehensive and preventive health care, wellness education, mental health services and social services for musicians, performers, and culture bearers
Acadiana Cultural Healthcare Access
- Resources for Acadiana Cultural Workers

Metropolitan Human Services District
- Disability services, mental healthcare (including counseling, assessments, and psychiatry), mobile crisis intervention, case management, etc.
504 Health Net
- Primary care and behavioral health, regardless of insurance or ability to pay
Daughters of Charity
- Accepting Medicaid and Medicare
- Call (504) 315-1389
Crescent Care
- Call (504) 821-2601

NAMI New Orleans
- Case management, family support, counseling services, drop-in centers, etc.
Metropolitan Human Services District
- Disability services, mental healthcare (including counseling, assessments, and psychiatry), mobile crisis intervention, case management, etc.
Imagine Waterworks December 2020 Resource Guide
- Free or low-cost in the New Orleans area

New Orleans COVID-19 Updates
Louisiana Statewide COVID-19 Updates
Louisiana COVID-19 Text Message Alert System
- To opt-in, text ‘LACOVID’ to 67283

NOLA Ready: Assistance for Residents
- Food and hygiene product assistance, legal assistance, funds and benefits for unemployed workers, information about utilities, mental health resources, and suggestions for business owners
Another Gulf is Possible: COVID-19 Community Care Resources
- Direct resources and mutual aid for artists and cultural workers, those facing domestic violence, and those who are undocumented - as well as an abundance of information about community care in this time
NOLA Mutual Aid Facebook Page and NOLA Imagine Mutual Aid Facebook Page
- Locals regularly post resources (goods, services, etc.) and requests (for a wide range of needs) on these pages
NORD Commission
- Community wellness resources and free services
Free Tax Services

Apply for SNAP/Food Stamps
- Online Application or Link to Paper Application
Call 211 and ask for “emergency food assistance”
Ready NOLA Food Resources
New Orleans Meal Assistance Program
- Call 311 or visit nola.gov/311 to apply
- NOTE: SNAP or food assistance recipients cannot benefit from this program

Apply for Unemployment
Help Filing for Unemployment
- Louisiana Unemployment Insurance Help
- HELP GUIDE: Government Support for Creative Professionals (PDF)
- Catholic Charities Assistance for Benefits Enrollment
  - Can assist with completing SNAP application or recertification, Medicaid application, and Benefit Enrollment Checkup.
  - Call Mary Smith, Office (504) 861-6360 or cell (504) 605-9248 OR Doug Kariker, Office (504) 310-6909 or cell (504) 260-6443
City Council Cares Program
- Provides eligible Entergy New Orleans customers with bill credits to help with electric and gas bills
Free Tax Services